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Learn how to avoid paper jams
To help avoid paper jams, follow these guidelines.
Do not overfill the input tray.
Remove printed papers from the output tray frequently.
Ensure that paper loaded in the input tray lays flat, and the edges are not bent or torn.
Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the
input tray must be the same size and type.
Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width
guide does not bend the paper in the input tray.
Do not force paper too far down in the input tray.
Do not add paper while the printer is printing. If the printer is about to run out of paper, wait until the
out of paper message appears before adding paper.
Solve paper-feed problems
What kind of problem are you having?
Paper is not picked up from the input tray
Make sure paper is loaded in the input tray. For more information, see
Load media on page 16.
Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-
width guide does not bend the paper in the input tray.
Make sure paper in the input tray is not curled. Uncurl paper by bending it in the opposite direction
of the curl.
Pages are skewing
Make sure the paper is loaded in the far-right side of the input tray and the paper-width guide is fit
against the left side of the paper.
Load paper into the printer only when it is not printing.
Multiple pages are being picked up
Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-
width guide does not bend the paper in the input tray.
Make sure the input tray is not overloaded with paper.
Make sure the pieces of the loaded paper are not sticking together.
Use HP paper for optimum performance and efficiency.
86 Chapter 8 Solve a problem ENWW
92


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