504550

HP Deskjet 3059 Manual

7
Zoom out
Zoom in
Previous page
1/96
Next page
7
3: Check for and resolve the following possible conditions:
• Your computer might not be connected to your network. Make sure that the computer is connected to the same network
to which the HP Deskjet is connected. If you are connected wirelessly, for example, it is possible that your computer is
connected to a neighbor’s network by mistake.
• Your computer might be connected to a Virtual Private Network (VPN). Temporarily disable the VPN before proceeding
with the installation. Being connected to a VPN is like being on a different network; you will need to disconnect the VPN
to access the product over the home network.
• Security software might be causing problems. Security software installed on your computer is designed to protect your
computer against threats that can come from outside your home network. A security software suite can contain different
types of software such as an anti-virus, anti-spyware, firewall and child protection applications. Firewalls can block
communication between devices connected on the home network and can cause problems when using devices like
network printers and scanners.
Network troubleshooting
Windows only
If the HP Deskjet has been successfully installed, and you are experiencing problems such as not being able to print, try
the following:
Other network problems after software installation
• Turn off the router, product, and computer, and then turn them back on in this order: router first, then the product,
and finally the computer. Sometimes, cycling the power will recover a network communication issue.
• If the previous step does not solve the problem and you have successfully installed the HP Deskjet Software on your
computer, run the Network Diagnostic Utility.
Problems you might see includes:
- The printer cannot be found over the network when installing the printer software.
- You suddenly can’t print to the printer even though you could the day before.
- The printer shows that it is OFFLINE in the printer and faxes folder.
- The software shows the printer status is “disconnected” even though the printer is connected to the network.
- If you have an All-in-One, some functions work, like print and others don’t, like scan.
A quick troubleshooting technique is to disable your firewall and check if the problem goes away.
Here are some basic guidelines for using security software:
- If your firewall has a setting called trusted zone, use it when your computer is connected to your home network.
- Keep your firewall up to date. Many security software vendors provide updates which correct known issues.
- If your firewall has a setting to not show alert messages, you should disable it. When installing the HP software and
using the HP printer, you may see alert messages from your firewall software. Your should allow any HP software which
causes an alert. The alert message may provide options to allow, permit or unblock. Also, if ther alert has a remember
this action or create a rule for this selection, make sure and select it. This is how the firewall learns what can be trusted
on your home network.
To locate the Network Diagnostic tool
Go to the electronic Help: Start > Programs or All Programs > HP > HP Deskjet 3050 J610 series > Help. In the
electronic Help, search for Networking. Then click on the link provided to go online for the Network Diagnostics
Tool.
English
… 7 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for HP Deskjet 3059 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of HP Deskjet 3059 in the language / languages: English, German, Dutch, Danish, French, Italian, Polish, Portuguese, Swedish, Spanish, Norwegian, Finnish, All languages as an attachment in your email.

The manual is 4,17 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of HP Deskjet 3059

HP Deskjet 3059 Installation Guide - German, Dutch - 8 pages

HP Deskjet 3059 User Manual - Dutch - 66 pages

HP Deskjet 3059 Installation Guide - French - 8 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info