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5 Copy and scan .............................................................................................................................................. 43
Copy documents .................................................................................................................................................. 44
Scan using the HP printer software ..................................................................................................................... 45
Scan using HP Smart ............................................................................................................................................ 49
Scan using Webscan ............................................................................................................................................ 51
Tips for copy and scan success ............................................................................................................................ 52
6 Manage cartridges ....................................................................................................................................... 53
Check estimated ink levels .................................................................................................................................. 54
Order ink supplies ................................................................................................................................................ 55
Replace cartridges ............................................................................................................................................... 56
Use single cartridge mode ................................................................................................................................... 58
Cartridge warranty information .......................................................................................................................... 59
Tips for working with cartridges ......................................................................................................................... 60
7 Connect your printer .................................................................................................................................... 61
Connect your printer to a wireless network with a router .................................................................................. 62
Connect wirelessly to the printer without a router ............................................................................................. 65
Connect your printer by using the HP Smart app ................................................................................................ 68
Wireless settings ................................................................................................................................................. 69
Connect your printer to your computer with a USB cable (non-wireless connection) ....................................... 70
Change from a USB connection to a wireless network ....................................................................................... 71
Advanced printer management tools (for wireless printers) ............................................................................. 72
Tips for setting up and using a wireless printer .................................................................................................. 74
8 Solve a problem ........................................................................................................................................... 75
Jams and paper-feed issues ................................................................................................................................ 76
Cartridge issues ................................................................................................................................................... 81
Printing issues ..................................................................................................................................................... 83
Copy issues .......................................................................................................................................................... 91
Scan issues ........................................................................................................................................................... 92
Network and connection issues .......................................................................................................................... 93
Get help from the HP Smart app ......................................................................................................................... 95
Printer hardware issues ....................................................................................................................................... 96
Control panel error codes and status .................................................................................................................. 97
HP support ......................................................................................................................................................... 101
Appendix A Technical information ................................................................................................................. 103
HP Company notices .......................................................................................................................................... 104
Specications ..................................................................................................................................................... 105
iv ENWW
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  • My printer prints much too light unreadable, new ink cartridge installed. Scanner print is fine Submitted on 28-11-2021 at 14:30

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  • I just replaced black ink. Now it says color ink is low and I don’t have a new color cartridge. How can I print a black ink page? Submitted on 28-6-2021 at 15:52

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