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Light behavior Cause and Solution
The letter E and the number 4 are blinking. At the same time,
the Resume light is blinking.
There is a paper jam.
Clear the jam, and then press the Resume button ( ) to
continue printing.
For more information, see Jams and paper-feed issues
on page 76.
The letter E and the number 5 are blinking. At the same time,
all lights on the control panel are blinking.
The scanner is not working.
Turn o the printer, and then turn it on again.
If the problem persists, contact HP. The printer still prints even
if the scanner is not working.
The letter E and the number 6 are blinking. The printer is in an error state.
1. Turn o the printer.
2. Unplug the power cord.
3. Wait a minute, and then plug the power cord back in.
4. Turn on the printer.
If the problem persists, contact HP.
Control panel ink error status
Light behavior Cause and Solution
One of the Ink Level icons without segment and the Error icon
are blinking, and the Ink Alert light is on.
One of the following might have occurred.
The corresponding cartridge is missing.
If one of the cartridges is missing, the printer enters
single cartridge mode. To exit the single cartridge mode,
insert the corresponding cartridge. For more information
about the single cartridge mode, see Use single cartridge
mode on page 58.
The corresponding cartridge is installed improperly, or
still has plastic tape on it.
Remove the corresponding cartridge, make sure there is
no plastic tape on it, and then reinsert the cartridge
securely. For more information, see Replace cartridges
on page 56.
98 Chapter 8 Solve a problem ENWW
104


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