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Read general instructions in the Help for Wi-Fi Direct troubleshooting
1. Make sure that the Wi-Fi Direct icon on the printer control panel is on. If it is o, press and hold the
Wireless button ( ) and the Resume button ( ) together for three seconds to turn it on.
2. From your wireless computer or mobile device, turn on the Wi-Fi connection, and then search for and
connect to the Wi-Fi Direct name of your printer.
If you are using a mobile device that does not support Wi-Fi Direct, make sure you have installed a
compatible printing app. For more information, visit the HP Mobile Printing website at www.hp.com/go/
mobileprinting. If a local version of this website is not available in your country/region or language, you
might be directed to the HP Mobile Printing website in another country/region or language.
NOTE: If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct.
3. If the Wi-Fi Direct connection security for the printer is set to Manual, do one of the following to connect
to the printer.
Make sure to enter the correct Wi-Fi Direct password or PIN code when prompted.
If the Wi-Fi Direct icon on the printer display is blinking in sync with the white blinking Information
light, make sure to press the Information button ( ) within one minute to connect before
timeout.
4. Make sure that the number of Wi-Fi Direct connections has not reached the maximum of ve devices.
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  • I am connected to the internet, my printer will scan but won't print anything out it makes the sound of printing but nothing prints Submitted on 15-7-2021 at 19:17

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  • my sprinter is connected to the internet, it scans, acts like it is printing, but there is no print on page. There is plenty of ink in cartridge what else can it be Submitted on 15-7-2021 at 19:13

    Reply Report abuse


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