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Windows 10: From the Windows Start menu, select Windows System from the app list, select
Control Panel, and then click View devices and printers under Hardware and Sound.
Windows 8.1 and Windows 8: Point to or tap the upper-right corner of the screen to open the
Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View
devices and printers.
Windows 7: From the Windows Start menu, click Devices and Printers.
Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and
Faxes.
b. Double-click the icon for your printer to open the print queue.
c. On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to
conrm.
d. If there are still documents in the queue, restart the computer and try printing again after the
computer has restarted.
e. Check the print queue again to make sure it is clear, and then try to print again.
To resolve print issues (OS X and macOS)
1. Check for error messages and resolve.
2. Disconnect and reconnect the USB cable.
3. Verify that the product is not paused or oine.
To verify that the product is not paused or oine
a. In System Preferences, click Printers & Scanners .
b. Click the Open Print Queue button.
c. Click a print job to select it.
Use the following buttons to manage the print job:
Delete: Cancel the selected print job.
Hold: Pause the selected print job.
Resume: Continue a paused print job.
Pause Printer: Pause all print jobs in the print queue.
d. If you made any changes, try to print again.
4. Restart the computer.
Fix print quality issues
Step-by-step instructions for resolving most print quality issues.
Troubleshoot print quality issues online.
86 Chapter 8 Solve a problem ENWW
92


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  • printer is not printing and not deleting the pages in the que. Submitted on 3-1-2023 at 10:18

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  • I cannot the scanner to work through my PC which has Windows 11 installed Submitted on 6-6-2022 at 00:50

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  • MY INFO BUTTON SHOWS STEADY RED LIGHT NOT MENTIONED IN MY MANUAL Submitted on 7-3-2022 at 22:09

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  • My printer will not print. Why is the light flashing continually? Submitted on 19-9-2021 at 16:52

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  • How do I resize paper size for photos on my 2600 printer Submitted on 16-2-2021 at 15:41

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  • Hoe kan ik de format van een te scannen document aanpassen? Submitted on 18-1-2021 at 13:13

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  • how do i download(print)a subject (drawing) from my computer Submitted on 25-10-2020 at 23:35

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  • The printer has started to print with no margin on the left hand side so print is not central Submitted on 10-9-2020 at 09:26

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  • I have replaced both black and colour cartridges but orange colour light is still flashing . what shall I do ? Submitted on 2-6-2020 at 16:01

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  • Hi ,I have just set up my print ,installed the ink cartridges removed the tape but when it prints the pages are blank,The manual is not in the box . Submitted on 8-4-2020 at 15:13

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