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5. Remove the jammed paper.
6. Use a ashlight to check for torn pieces of jammed paper inside the cleanout area, and then remove any
jammed paper you nd.
7. Close the cleanout door. Gently push the door towards the printer until both latches snap into place.
8. Turn the printer over to its normal position.
9. Reconnect the power cord and any other cables to the rear of the printer, and then press the Power
button ( ) to turn on the printer.
After clearing jammed paper in all areas, reload paper into the input tray. Press the Resume button ( ) on
the control panel to continue the current job.
Clear a print carriage jam
Resolve a print carriage jam. Use an HP online troubleshooting wizard.
If something is blocking the print carriage or it does not move easily, get step-by-step instructions.
NOTE: The HP online troubleshooting wizards may not be available in all languages.
Read general instructions in the Help for clearing a print carriage jams
Remove any objects, such as paper, that are blocking the print carriage.
NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when
removing jammed paper from inside the printer.
Learn how to avoid paper jams
To help avoid paper jams, follow these guidelines.
Do not overll the input tray.
Remove printed papers from the output tray frequently.
ENWW Jams and paper-feed issues 79
85


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