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The Resume light is off and both Ink Alert lights are on.
Cause Solution
Both ink cartridges are low on ink. The printer can continue to print using the remaining ink. The
quality of printed documents might be affected. Replace the
ink cartridges when the print quality is no longer acceptable.
For information about how to replace ink cartridges, see
Replace ink cartridges on page 40.
The Resume light is off and one Ink Alert light is blinking.
Cause Solution
The corresponding ink cartridge is incompatible, damaged, or
incorrectly installed.
Make sure that you are using the correct HP ink cartridge
for your printer.
Make sure the corresponding ink cartridge is installed in
the correct slot.
If the error persists, replace the ink cartridge. For
information about how to replace ink cartridges, see
Replace ink cartridges on page 40.
The Resume light is off and both Ink Alert lights are blinking.
Cause Solution
One of the following might have occurred.
Both ink cartridges are missing.
Both ink cartridges are installed improperly, or still have
plastic tape on them.
Both ink cartridges are incompatible or damaged.
If there is no ink cartridge installed in the printer, install
the ink cartridges.
If both ink cartridges are installed in the printer, remove
the cartridges, make sure there is no plastic tape on
them, and then reinsert the ink cartridges securely.
Make sure that you are using the correct HP ink
cartridges for your printer.
If the error persists, replace the ink cartridges. For
information about how to replace ink cartridges, see
Replace ink cartridges on page 40.
The Resume light is blinking and one Ink Alert light is on.
ENWW Status lights 7
11


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