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Cause Solution
One of the following might have occurred.
A counterfeit or previously used ink cartridge is installed.
The corresponding ink cartridge is very low on ink.
If the corresponding ink cartridge is newly installed, it
might be counterfeit or previously used. Refer to the
message in your HP printer software for more
information.
If the corresponding ink cartridge is not newly installed,
it is very low on ink. Press the Resume button (
) to
continue printing, and replace the ink cartridge when the
print quality is no longer acceptable. For information
about how to replace ink cartridges, see
Replace ink
cartridges on page 40.
The Resume light is blinking and both Ink Alert lights are on.
Cause Solution
One of the following might have occurred.
The counterfeit or previously used ink cartridges are
installed.
Both of the ink cartridges are very low on ink.
If the ink cartridges are newly installed, they might be
counterfeit or previously used. Refer to the message in
the HP printer software for more information.
If the ink cartridges are not newly installed, they are very
low on ink. Press the Resume button (
) to continue
printing, and replace the ink cartridges when the print
quality is no longer acceptable. For information about
how to replace ink cartridges, see
Replace ink cartridges
on page 40.
The Resume light is blinking, the Power button light is on, and both Ink Alert lights are blinking.
Cause Solution
One of the following might have occurred.
There is a paper jam.
The cartridge carriage inside the printer has stalled.
Clear paper jams or carriage jams if any. For more information,
see
Jams and paper-feed issues on page 50.
The Resume light, the Power button light, and both Ink Alert lights are blinking.
8 Chapter 2 Get started ENWW
12


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