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Impossible de mettre l’imprimante sous tension
Vérifiez si le cordon d’alimentation est branché.
Vérifiez si le panneau amovible derrière l’imprimante s’adapte
étroitement à la fente et si le bouton est en position
VERROUILLÉE.
Aucune page ne sort de l’imprimante
Vérifiez l’alimentation
Vérifiez si le cordon d’alimentation est branché entre
l’imprimante et la prise murale, et si l’imprimante est sous
tension. Le témoin d’alimentation sur le panneau avant de
l’imprimante doit être allumé.
Soyez patient
Les documents complexes, contenant un grand nombre de
polices, de graphiques et/ou de photographies couleur sont
assez longs à imprimer. Le témoin d’alimentation de l’imprimante
clignote quand le traitement des informations est en cours.
Vérifiez le papier
Vérifiez le chargement du papier dans le bac et l’absence de
bourrage de papier dans l’imprimante.
Vérifiez les cartouches d'impression
Vérifiez l'installation des cartouches d’impression d’impression
noire et couleur et la fermeture du capot de l’imprimante. Le
témoin de la cartouche clignote si les cartouches d'impression ne
sont pas installées correctement.
Essayez d’imprimer une page d’exemple
Mettez l’imprimante hors tension, puis sous tension. Appuyez sur
le bouton de reprise et relâchez-le lorsqu’il se met à clignoter. Si
une page d’exemple s’imprime, le problème ne se situe pas au
niveau de l’imprimante.
Vérifiez l'installation de l’imprimante
Assurez-vous que l’imprimante active, ou sélectionnée par défaut,
est l’imprimante HP DeskJet et que l'option Suspendre
Suspendre Suspendre
Suspendre
l’impression
l’impressionl’impression
l’impression n’est pas cochée.
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