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Behavior Solution
Identify a defective cartridge to identify
if only one cartridge is a defective.
Both cartridge lights and attention light are blinking The cartridge carriage inside the
printer has stalled.
Open cartridge door and make sure
the carriage is not obstructed, close
door, and then press the Start Copy
Black or Start Copy Color button to
resume.
Power light, both cartridge lights, and attention light are
blinking
The printer is in an error state.
To exit the error state, reset the
product.
1. Turn off the product.
2. Unplug the power cord.
3. Wait a minute, then plug the
power cord back in.
4. Turn on the product.
If the problem persists, contact
Replace the cartridges.
Chapter 2
(continued)
8 Get to know the HP All-in-One
Get to know the HP All-in-One
10


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