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Manage printhead monitoring..............................................................................................................183
Recover (clean) the printheads...........................................................................................................184
Clean a printhead's electrical connections..........................................................................................184
Align the printheads.............................................................................................................................188
Remove a printhead cleaner...............................................................................................................189
Insert a printhead cleaner....................................................................................................................190
Check the status of the ink system......................................................................................................192
Get ink cartridge statistics...................................................................................................................193
Get printhead statistics........................................................................................................................193
12 How do I... (accounting topics)
Get accounting information from the printer........................................................................................196
Check printer usage statistics.............................................................................................................196
Check ink and paper usage for a job...................................................................................................196
Request accounting data by E-mail.....................................................................................................196
13 How do I... (printer maintenance topics)
Clean the exterior of the printer...........................................................................................................200
Clean the input rollers..........................................................................................................................200
Clean the platen...................................................................................................................................200
Lubricate the printhead carriage..........................................................................................................203
Replace the manual cutter blades.......................................................................................................203
Maintain the ink cartridges...................................................................................................................204
Move or store my printer......................................................................................................................204
Update my printer's firmware...............................................................................................................204
14 How do I... (Image Diagnostics Print topics)
Print the Image Diagnostics Print........................................................................................................208
Respond to the Image Diagnostics Print.............................................................................................208
Interpret Image Diagnostics part 1......................................................................................................208
Corrective action.................................................................................................................209
Interpret Image Diagnostics part 2......................................................................................................210
Banding...............................................................................................................................210
Horizontal bands across strips of one color only................................................................211
Corrective action.................................................................................................................211
Horizontal bands across all the colored strips....................................................................211
Corrective action.................................................................................................................211
Interpret Image Diagnostics part 3......................................................................................................211
Corrective action.................................................................................................................212
If I still have a problem.........................................................................................................................212
15 How do I... (paper advance calibration topics)
Overview of the calibration process....................................................................................................215
The calibration process in detail..........................................................................................................216
After calibration....................................................................................................................................218
16 How do I... (scanner topics) [4500]
Calibrate the scanner..........................................................................................................................220
Calibrate the touch screen pointer......................................................................................................220
Create a new media profile..................................................................................................................221
Copy a document................................................................................................................................221
Scan a document to a file....................................................................................................................224
ENWW vii
9


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