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HP Designjet 4020 Manual

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3. Reinsert the printhead into the carriage and check the front panel message.
4. If the problem remains, try a new printhead.
An ink cartridge status message
These are the possible ink cartridge status messages:
●
OK: the cartridge is working normally, with no known problems
●
Missing: there is no cartridge present, or it is not properly connected to the printer
●
Low: the ink level is low
●
Very low: the ink level is very low
●
Empty: the cartridge is empty
●
Reseat: you are recommended to remove the cartridge and then reinsert it
●
Replace: you are recommended to remove the cartridge and then reinsert it; if that fails, replace
the cartridge with a new cartridge
●
Altered: there is something unexpected about the cartridge's status—perhaps it has been refilled
A printhead status message
These are the possible printhead status messages:
●
OK: the printhead is working normally, with no known problems
●
Missing: there is no printhead present, or it is not properly installed in the printer
●
Reseat: you are recommended to start the printhead removal process from the front panel (see
Remove a printhead on page 92), but instead of removing the printhead, just press the Select key
on the front panel
●
Replace: you are recommended to remove the printhead and then reinsert it; if that fails, clean the
electrical connections; if that fails, replace the printhead with a new printhead
●
Remove: the printhead is not a suitable type for use in printing (for instance, a setup printhead)
A printhead cleaner status message
These are the possible printhead cleaner status messages:
●
OK: the cleaner is working normally, with no known problems
●
Missing: there is no cleaner present, or it is not properly installed in the printer
●
Reseat cleaner: you are recommended to remove the cleaner and then reinsert it
●
Wrong stall: the cleaner has been installed in the wrong place
●
End of life: the cleaner has reached the end of its planned lifetime
●
Not replaced with printhead: you have installed a new printhead without installing the new cleaner
that came with it
If a printhead cleaner needs to be removed or reseated, you must start the printhead replacement
process (see
Remove a printhead on page 92). Open the window when prompted to do so by the front
ENWW An ink cartridge status message 169
Ink system problems
… 179 …


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