510616
342
Zoom out
Zoom in
Previous page
1/360
Next page
HP Instant Support
HP Instant Support is HP's suite of troubleshooting tools that collect diagnostic information from your
printer and match it with intelligent solutions from HP's knowledge bases, allowing you to resolve
problems as quickly as possible.
You can start an HP Instant Support session by clicking on the link provided by your printer's
Embedded Web Server. See
Access the Embedded Web Server.
To be able to use HP Instant Support:
You must have a TCP/IP connection to your printer, because HP Instant Support is accessible
only through the Embedded Web Server.
You must have access to the World Wide Web, because HP Instant Support is a Web–based
service.
HP Instant Support is currently available in English, Korean, Simplified Chinese, and Traditional
Chinese.
HP Customer Care
As your strategic support partner, we make it our business to help keep your business running
smoothly. HP Customer Care offers award-winning support to ensure you get the most from your HP
Designjet.
HP Customer Care provides comprehensive, proven support expertise and leverages new
technologies to give customers unique end-to-end support. Services include setup and installation,
troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support,
software updates, and self-maintenance services. To find out more about HP Customer Care, please
visit us at:
http://www.hp.com/go/designjet/
or call the phone number in the Customer Service Guide provided with your printer.
What to do before you call:
Review the “The problem is” troubleshooting suggestions in this guide.
Review the relevant driver documentation supplied with this printer (for users sending PostScript
files or those using Microsoft Windows).
If you have installed third-party software drivers and RIPs, refer to their documentation.
If the problem appears to be related to your software application, first contact your software
vendor.
If you still have difficulty, refer to the HP Support Services booklet provided with your printer.
This document contains a comprehensive list of various support services available to help solve
printer problems.
If you call one of the Hewlett-Packard offices, please have the following information available to
help us answer your questions more quickly:
The printer you are using (the product number and the serial number, found on the label at
the back of the printer)
The printer's Service ID: select the
icon, and then View printer information
If there is an error code on the front panel, note it down; see “Status codes and error
messages”
328 Chapter 31 Tell me about... (getting help topics) ENWW
Tell me about... (getting
help topics)
342


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for HP Designjet 4000 serie at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of HP Designjet 4000 serie in the language / languages: English as an attachment in your email.

The manual is 8,81 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of HP Designjet 4000 serie

HP Designjet 4000 serie User Manual - German - 402 pages

HP Designjet 4000 serie User Manual - Dutch - 394 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info