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Enable or disable the Cartridge Policy feature
The Cartridge Policy feature can be enabled or disabled using the control panel or the Embedded Web Server
(EWS).
Use the printer control panel to enable the Cartridge Policy feature
Use the printer control panel to disable the Cartridge Policy feature
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
Troubleshoot Cartridge Policy control panel error messages
NOTE: Enabling or disabling this feature might require entering an administrator password.
Check with your administrator to determine if an administrator password has been set. EWS passwords cannot
be recovered.
Use the printer control panel to enable the Cartridge Policy feature
From the printer control panel, a network administrator can enable the Cartridge Policy feature. This allows only
genuine HP cartridges to be used with the printer.
1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to
open the Dashboard, and then touch the Setup icon .
2. Open the following menus:
1. Supply Settings
2. Cartridge Policy
3. Touch Authorized HP to enable the feature.
Use the printer control panel to disable the Cartridge Policy feature
From the printer control panel, a network administrator can disable the Cartridge Policy feature. This removes
the restriction that only genuine HP cartridges can be used.
1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to
open the Dashboard, and then touch the Setup icon .
2. Open the following menus:
1. Supply Settings
2. Cartridge Policy
3. Touch O to disable the feature.
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
From the EWS, a network administrator can enable the Cartridge Policy feature. This allows only genuine HP
cartridges to be used with the printer.
1. Open the HP Embedded Web Server (EWS):
38 Chapter 3 Supplies, accessories, and parts ENWW
50


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