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Improve print quality
Introduction
If the product is having print-quality problems, try the following solutions in the order presented to resolve
the issue.
If the product is having scan, fax, or copy quality problems, try the following solutions and also see “Improve
scan quality,” “Improve fax quality,” or “Improve copy quality” for further solutions.
Print from a different software program
Check the paper-type setting for the print job
Check toner-cartridge status
Print and interpret the print quality page
Clean the product
Visually inspect the toner cartridge
Check paper and the printing environment
Calibrate the product to align the colors
Check other print job settings
Try a different print driver
Print from a different software program
Try printing from a different software program. If the page prints correctly, the problem is with the software
program from which you were printing.
Check the paper-type setting for the print job
Check the paper type setting when printing from a software program and the printed pages have smears,
fuzzy or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner.
Check the paper type setting (Windows)
1. From the software program, select the Print option.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. From the Paper Type drop-down list, click the More... option.
5. Expand the list of Type is: options.
6. Expand the category of paper types that best describes your paper.
7. Select the option for the type of paper you are using, and click the OK button.
8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
ENWW Improve print quality 117
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