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d. Load plain letter or A4 paper when you are prompted.
e. Touch the OK button to begin the cleaning process.
The product prints the first side and then prompts you to remove the page from the output bin and
reload it in Tray 1, keeping the same orientation. Wait until the process is complete. Discard the
page that prints.
5. Print a configuration page to test the product.
a.
On the product control panel, press or touch the Setup
button.
b. Open the Reports menu.
c. SelectConfiguration Report.
If none of these steps resolves the problem, the product might need service. Contact HP customer support.
Paper jam locations
1
3
4
5
2
1 Document feeder See Clear paper jams in the document feeder on page 88.
2 Output bin See
Clear paper jams in the output bin on page 96.
3 Single-sheet priority feed
slot (Tray 1)
See
Clear paper jams in the single-sheet slot (Tray 1) on page 90.
4 Tray 2 See
Clear paper jams in Tray 2 on page 92.
5 Rear door and fuser area See
Clear paper jams in the rear door and the fuser area on page 94.
ENWW Clear paper jams 87
97


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