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Print a cleaning page
During the printing process paper, toner, and dust particles can accumulate inside the printer and can cause print-
quality issues such as toner specks or spatter, smears, streaks, lines, or repeating marks.
Use the following procedure to print a cleaning page.
NOTE: The steps vary according to the type of control panel.
1 2
1 LED control panel
2 2-line control panel
LED control panels
1. Open the HP Printer Assistant.
Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.
Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer
name.
Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
select the printer name.
Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the printer name.
2. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.
3. On the Systems tab, click Service.
4. In the Cleaning Mode area, click Start to begin the cleaning process.
2-line control panels
1. On the printer control panel, press the Setup button.
2. Select the following menus:
Service
Cleaning Page
3. Load plain letter or A4 paper when you are prompted, and then select OK.
A Cleaning message displays on the printer control panel. Wait until the process is complete. Discard the
page that prints.
106 Chapter 9 Solve problems ENWW
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