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9 Problemen oplossen .............................................................................................................................................................................. 81
Klantondersteuning ............................................................................................................................................................... 82
Betekenis van lampjes op het bedieningspaneel (alleen bedieningspanelen met LED-lampjes) ............................. 83
De fabrieksinstellingen herstellen ....................................................................................................................................... 86
Het bericht 'Cartridge bijna leeg' of 'Cartridge vrijwel leeg' wordt weergegeven op het bedieningspaneel van
de printer of in de EWS .......................................................................................................................................................... 88
De instelling "Vrijwel leeg" wijzigen ................................................................................................................ 88
Bij printers met faxfunctionaliteit ............................................................................................... 89
Benodigdheden bestellen ................................................................................................................................ 90
De printer pakt geen papier op of het papier wordt verkeerd ingevoerd ...................................................................... 91
Inleiding ............................................................................................................................................................... 91
Het apparaat pakt geen papier op .................................................................................................................. 91
Het apparaat pakt meerdere vellen papier op. ............................................................................................. 91
Het papier in de documentinvoer loopt vast of scheef of er worden meerdere vellen tegelijk
doorgevoerd ....................................................................................................................................................... 92
Papierstoringen verhelpen ................................................................................................................................................... 93
Inleiding ............................................................................................................................................................... 93
Papierstoringenlocaties .................................................................................................................................... 93
Frequente of terugkerende papierstoringen? ............................................................................................... 93
Papierstoringen verhelpen in de documentinvoer (alleen fw-modellen) ................................................ 96
Papierstoringen in lade 1 verhelpen .............................................................................................................. 98
Papierstoringen in de achterklep en het fusergebied verhelpen ............................................................ 100
Papierstoringen in de uitvoerbak oplossen ................................................................................................ 101
De afdrukkwaliteit verbeteren ........................................................................................................................................... 104
Inleiding ............................................................................................................................................................ 104
De printerrmware bijwerken ....................................................................................................................... 105
Afdrukken vanuit een ander softwareprogramma .................................................................................... 105
De papiersoort voor de afdruktaak controleren ........................................................................................ 105
De instelling voor de papiersoort op de printer controleren ............................................... 105
De instelling voor de papiersoort controleren (Windows) ................................................... 105
De instelling voor de papiersoort controleren (OS X) ........................................................... 105
Status van de tonercartridge controleren ................................................................................................... 106
Een reinigingspagina afdrukken ................................................................................................................... 107
De printcartridge of cartridges controleren ................................................................................................ 108
Papier en afdrukomgeving controleren ....................................................................................................... 108
Stap een: Papier gebruiken dat voldoet aan de specicaties van HP ................................ 108
Stap twee: De omgeving controleren ...................................................................................... 109
Stap drie: De uitlijning van een afzonderlijke lade instellen ................................................ 109
Een andere printerdriver proberen ............................................................................................................... 110
EconoMode-instellingen controleren ........................................................................................................... 111
Afdrukdichtheid aanpassen ........................................................................................................................... 111
vi NLWW
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