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HP Color LaserJet Pro M454 serie Manual

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Solve wireless network problems
To resolve network issues, try these steps in the order presented.
●Introduction
●Wireless connectivity checklist
●The printer does not print after the wireless conguration completes
●The printer does not print, and the computer has a third-party rewall installed
●The wireless connection does not work after moving the wireless router or printer
●Cannot connect more computers to the wireless printer
●The wireless printer loses communication when connected to a VPN
●The network does not appear in the wireless networks list
●The wireless network is not functioning
●Perform a wireless network diagnostic test
●Reduce interference on a wireless network
Introduction
Use the troubleshooting information to help resolve issues.
NOTE: To determine whether Wi-Fi Direct printing is enabled on your printer, print a conguration page from
the printer control panel
Wireless connectivity checklist
Review the following information to check wireless connectivity.
●Verify that the network cable is not connected.
●Verify that the printer and the wireless router are turned on and have power. Also make sure that the
wireless radio in the printer is turned on.
●Verify that the service set identier (SSID) is correct. Print a conguration page to determine the SSID. If you
are not sure the SSID is correct, run the wireless setup again.
●With secured networks, verify that the security information is correct. If the security information is
incorrect, run the wireless setup again.
●If the wireless network is working correctly, try accessing other computers on the wireless network. If the
network has Internet access, try connecting to the Internet over a wireless connection.
●Verify that the encryption method (AES or TKIP) is the same for the printer as it is for the wireless access
point (on networks using WPA security).
●Verify that the printer is within the range of the wireless network. For most networks, the printer must be
within 30 m (100 ft) of the wireless access point (wireless router).
ENWW Solve wireless network problems 125
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