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Table 6-7 Blank page — No print
Sample Description Possible solutions
The page is completely blank and contains
no printed content. 1. Make sure that the cartridges are
genuine HP cartridges.
2. Make sure that the cartridge is
installed correctly.
3. Print with a dierent cartridge.
4. Check the paper type in the paper tray
and adjust the printer settings to
match. If necessary, select a lighter
paper type.
5. If the issue persists, go to
support.hp.com.
Table 6-8 Color plane registrations defects (color models only)
Sample Description Possible solutions
One or more color plane(s) is not aligned
with the other color planes. This registration
error will typically occur with yellow.
1. Reprint the document.
2. From the printer control panel,
calibrate the printer.
3. If a cartridge has reached a Very Low
state, or the printed output is severely
faded, replace the cartridge.
4. From the printer control panel use the
Restore Calibration feature to reset
the printer's calibration settings to the
factory defaults.
5. If the issue persists, go to
support.hp.com.
ENWW Resolving print quality problems 117
127


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