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Papierstoringen in lade 2 oplossen - 13.03 ................................................................................................ 109
Papierstoringen in de uitvoerbak verhelpen - 13.10, 13.11, 13.13 ....................................................... 111
Papierstoringen verhelpen in de duplexeenheid (alleen dn- en dw-modellen) - 13.14, 13.15 ......... 111
Papierstoringen in de achterklep en het fusergebied verhelpen (alleen nw-model) - 13.08, 13.09 112
Problemen met de afdrukkwaliteit oplossen .................................................................................................................. 114
Inleiding ............................................................................................................................................................ 114
Problemen met de afdrukkwaliteit oplossen ............................................................................................. 115
De printerrmware bijwerken ................................................................................................... 115
Afdrukken vanuit een ander softwareprogramma ............................................................... 115
De papiersoort voor de afdruktaak controleren .................................................................... 116
De instelling voor de papiersoort op de printer controleren ........................... 116
De instelling voor de papiersoort controleren (Windows) ............................... 116
De instelling voor de papiersoort controleren (macOS) .................................. 116
Status van de tonercartridge controleren .............................................................................. 118
Stap één: De statuspagina voor benodigdheden afdrukken .......................... 118
Stap twee: Voorraad controleren ........................................................................ 118
Een reinigingspagina afdrukken ............................................................................................... 119
De printcartridge of cartridges controleren ........................................................................... 119
Papier en afdrukomgeving controleren .................................................................................. 120
Stap één: Papier gebruiken dat voldoet aan de specicaties van HP ............ 120
Stap twee: De omgeving controleren ................................................................. 120
Stap drie: De uitlijning van een afzonderlijke lade instellen ............................ 120
Een andere printerdriver proberen .......................................................................................... 121
Problemen met de kleurkwaliteit oplossen ........................................................................... 122
De printer kalibreren om de kleuren uit te lijnen .............................................. 122
Kleurinstellingen aanpassen (Windows) ............................................................ 122
De afdrukkwaliteitspagina afdrukken en interpreteren ................................... 123
EconoMode-instellingen controleren ...................................................................................... 124
Afdrukdichtheid aanpassen ...................................................................................................... 124
Afbeeldingsfouten oplossen ......................................................................................................................... 125
Problemen met bekabelde netwerken oplossen ........................................................................................................... 135
Inleiding ............................................................................................................................................................ 135
Slechte fysieke verbinding ............................................................................................................................. 135
De computer kan niet met de printer communiceren ............................................................................... 135
De printer maakt gebruik van de verkeerde koppelings- en duplexinstellingen voor het netwerk .. 136
Nieuwe softwareprogramma's zorgen mogelijk voor compatibiliteitsproblemen ............................... 136
Uw computer of werkstation is mogelijk niet juist ingesteld ................................................................... 136
De printer is uitgeschakeld of andere netwerkinstellingen zijn niet juist ............................................... 136
Problemen met draadloze netwerken oplossen ............................................................................................................ 137
Inleiding ............................................................................................................................................................ 137
Controlelijst draadloze verbinding ................................................................................................................ 137
NLWW vii
9


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