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HP Color LaserJet Enterprise M553DN Manual

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1. Press the Home button on the product control panel.
2. Select Device Maintenance.
3. Select Calibration/Cleaning, and then select Cleaning Page to print the page.
A Cleaning message displays on the product control panel. The cleaning process takes a few minutes to
complete. Do not turn the product off until the cleaning process has finished. When it is finished, discard
the printed page.
Visually inspect the toner cartridge
Follow these steps to inspect each toner cartridge.
1. Remove the toner cartridge from the product.
2. Check the memory chip for damage.
3. Examine the surface of the green imaging drum.
CAUTION: Do not touch the imaging drum. Fingerprints on the imaging drum can cause print-quality
problems.
4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the toner
cartridge.
5. Reinstall the toner cartridge, and print a few pages to see if the problem has resolved.
Check paper and the printing environment
Step one: Use paper that meets HP specifications
Some print-quality problems arise from using paper that does not meet HP specifications.
●
Always use a paper type and weight that this product supports.
●
Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles,
voids, staples, and curled or bent edges.
●
Use paper that has not been previously printed on.
●
Use paper that does not contain metallic material, such as glitter.
●
Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in
Inkjet printers.
●
Use paper that is not too rough. Using smoother paper generally results in better print quality.
Step two: Check the environment
The environment can directly affect print quality and is a common cause for print-quality or paper-feeding
issues. Try the following solutions:
●
Move the product away from drafty locations, such as open windows or doors, or air-conditioning vents.
●
Make sure the product is not exposed to temperatures or humidity outside of product specifications.
●
Do not place the product in a confined space, such as a cabinet.
102 Chapter 6 Solve problems ENWW
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Others manual(s) of HP Color LaserJet Enterprise M553DN

HP Color LaserJet Enterprise M553DN User Manual - German - 126 pages

HP Color LaserJet Enterprise M553DN User Manual - Dutch - 124 pages

HP Color LaserJet Enterprise M553DN User Manual - French - 124 pages

HP Color LaserJet Enterprise M553DN Installation Guide - All languages - 20 pages


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