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Überprüfen der DIMM-Installation ...................................................................................... 98
Reinigen des Geräts ........................................................................................................................... 98
Aktualisieren der Firmware ................................................................................................................. 99
10 Lösen von Problemen
Grundlegende Checkliste zur Fehlerbehebung ................................................................................ 102
Faktoren, die sich auf die Leistung des Geräts auswirken .............................................. 102
Bedienfeldmeldungen und Statusbenachrichtigungen ..................................................................... 103
Wiederherstellen der Werkseinstellungen ........................................................................................ 112
Beheben von Staus .......................................................................................................................... 113
Häufige Ursachen für Papierstaus ................................................................................... 113
Papierstau-Positionen ...................................................................................................... 115
Ändern der Staubehebungseinstellung ............................................................................ 115
Beheben von Papierstaus im Bereich der rechten Klappe .............................................. 116
Beheben von Papierstaus im Bereich des Ausgabefachs ............................................... 120
Beheben von Papierstaus in Fach 1 ................................................................................ 120
Beheben von Papierstaus in Fach 2 ................................................................................ 122
Beheben von Papierstaus im optionalen Fach für 500 Blatt und schwere Medien
(Fach 3) ........................................................................................................................... 123
Beheben von Papierstaus im Bereich der unteren rechten Klappe (Fach 3) ................... 124
Beheben von Problemen mit der Druckqualität ................................................................................ 125
Bestimmen und Beheben von Problemen mit der Druckqualität ..................................... 125
Prüfliste für die Druckqualität .......................................................................... 125
Allgemeine Druckqualitätsprobleme ................................................................ 126
Beheben von Problemen mit Farbdokumenten ............................................... 131
Verwendung von HP ToolboxFX zur Behebung von Problemen mit der
Druckqualität .................................................................................................. 134
Optimieren und Verbessern der Druckqualität ................................................ 135
Kalibrieren des Geräts .................................................................................... 135
Beheben von Leistungsproblemen ................................................................................................... 137
Probleme mit der Druckersoftware ................................................................................................... 139
Beheben allgemeiner Windows-Probleme ...................................................................................... 140
Beheben von Macintosh-Problemen ................................................................................................ 141
Beheben von Problemen mit Mac OS X .......................................................................... 141
Anhang A Verbrauchsmaterial und Zubehör
Bestellen von Teilen, Zubehör und Verbrauchsmaterialien .............................................................. 146
Teilenummern .................................................................................................................................. 147
Anhang B Kundendienst und Unterstützung
Eingeschränkte Gewährleistung von Hewlett-Packard .................................................................... 150
Eingeschränkte Gewährleistung für Druckpatrone ........................................................................... 152
Lizenzvereinbarung für Endbenutzer ............................................................................................... 153
DEWW vii
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