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Problem Cause Solution
Cannot edit, save, or delete images on
the memory card.
The device cannot read the memory
card.
Verify that the memory card is properly
inserted and that the card is one that is
supported.
NOTE You cannot edit
memory-card files from the
device control panel. Use a
software program to edit,
delete, or save images.
Scanner did not read proof sheet. The device is using non-HP supplies.
This feature has been optimized and
tested for use with Genuine HP Toner
Supplies (variations in color shading
can impact the performance of this
feature).
Use a software program to print the
photo from your computer.
Print photos directly from the memory
card by using the control panel.
Install HP supplies in the device and
reprint the proof sheet.
The proof sheet might be skewed on
the paper.
Reprint the proof sheet and verify that
it is not skewed on the page.
294 Chapter 6 Troubleshooting ENWW
306


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