120945
274
Zoom out
Zoom in
Previous page
1/334
Next page
Problem Cause Solution
Incoming fax calls are not
being answered by the device.
A voice-messaging service
might be interfering with the
device as it attempts to answer
calls.
Do one of the following:
Disable the messaging
service.
Get a telephone line that is
dedicated to fax calls.
Set the device answer
mode to Manual. In
manual mode, you must
start the fax-receive
process yourself. See
Setting the answer mode
for more information.
Leave the device set to
automatic mode and lower
the rings-to-answer setting
for the device to a number
less than the rings-to-
answer setting for the
voice mail (see
Changing
the rings-to-answer
setting). The device will
answer all incoming calls.
The device might be out of
paper and the memory is full.
Refill the media input tray.
Press E
NTER
. The device prints
all of the faxes it has saved in
memory and then resumes
answering fax calls.
Faxes are not printing. The media input tray is empty. Load media. Any faxes that are
received while the input tray is
empty are stored in memory
and will print after the tray has
been refilled.
The receive-to-PC option might
be selected, and faxes are
being received by the computer.
Check to determine whether
the computer is receiving
faxes. See
Receiving faxes to
your computer.
Faxes are printing on two
pages instead of one.
The autoreduction setting might
not be set correctly.
Turn on the autoreduction
setting. See
Changing
autoreduction settings for
incoming faxes.
The incoming faxes might have
been sent on larger media.
Adjust the autoreduction setting
to allow larger pages to be
printed on one page. See
Changing autoreduction
settings for incoming faxes.
258 Chapter 14 Troubleshooting ENWW
274


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for HP Color Laserjet 2820 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of HP Color Laserjet 2820 in the language / languages: English as an attachment in your email.

The manual is 3,13 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of HP Color Laserjet 2820

HP Color Laserjet 2820 Quick start guide - English - 48 pages

HP Color Laserjet 2820 User Manual - English - 440 pages

HP Color Laserjet 2820 Quick start guide - German, Dutch - 48 pages

HP Color Laserjet 2820 User Manual - Dutch - 352 pages

HP Color Laserjet 2820 User Manual - French - 52 pages

HP Color Laserjet 2820 Quick start guide - French, Italian, Portuguese, Spanish - 48 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info