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HP Website zum Schutz vor Fälschungen .........................................................................72
Übergehen-Funktion für leere Druckpatronen .....................................................................................73
Konfiguration .......................................................................................................................73
Laufender Betrieb ...............................................................................................................73
Reinigen des Druckers ........................................................................................................................74
So reinigen Sie die Fixiereinheit mit HP Toolbox ................................................................74
Kalibrieren des Druckers .....................................................................................................................76
So kalibrieren Sie den Drucker über das Bedienfeld ..........................................................76
So kalibrieren Sie den Drucker in HP Toolbox ...................................................................76
8 Problembehebung
Unterstützungsstrategie ......................................................................................................................78
Fehlerbehebungsprozess ....................................................................................................................79
Checkliste für die Fehlerbehebung .....................................................................................79
Bedienfeldmeldungen ..........................................................................................................................81
Hinweismeldungen und Warnmeldungen ...........................................................................81
Hinweis- und Warnmeldungen ...........................................................................81
Schwerwiegende Fehlermeldungen ...................................................................................82
Schwerwiegende Fehlermeldungen ...................................................................82
Beseitigen von Papierstaus .................................................................................................................85
Positionen von Papierstaus ................................................................................................85
So beseitigen Sie Papierstaus im Druckerinnenraum ........................................................86
So beseitigen Sie Staus in Fach 2 oder im optionalen Fach 3 ...........................................88
So beseitigen Sie Papierstaus im oberen Ausgabefach .....................................................89
Druckprobleme ....................................................................................................................................90
Probleme mit der Druckqualität ..........................................................................................90
Verbessern der Druckqualität .............................................................................90
Beschreibung der Druckqualitätseinstellungen .................................90
So ändern Sie die Druckqualitätseinstellungen
vorübergehend ..................................................................90
So ändern Sie die Druckqualitätseinstellungen für alle
weiteren Aufträge ..............................................................90
Erkennen und Beheben von Druckfehlern .........................................................91
Prüfliste für die Druckqualität .............................................................91
Allgemeine Druckqualitätsprobleme ..................................................91
Beheben von Problemen mit Farbdokumenten .................................96
Probleme bei der Medienzufuhr ..........................................................................................97
Druckmedienführungen ......................................................................................97
Beheben von Problemen mit Druckmedien ........................................................98
Leistungsprobleme .............................................................................................................99
Hilfsprogramme für die Fehlerbehebung ...........................................................................................101
Geräteseiten und -berichte ...............................................................................................101
Testseite ...........................................................................................................101
Konfigurationsseite ...........................................................................................101
Zubehörstatusseite ...........................................................................................101
HP Toolbox .......................................................................................................................101
So zeigen Sie HP Toolbox an ..........................................................................102
Registerkarte „Fehlerbehebung“ ......................................................................102
Menü „Service“ .................................................................................................................102
Wiederherstellen der werkseitigen Standardeinstellungen ..............................102
viii DEWW
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