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HP 2540 EliteBook Manual

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Helpdesk en probleemoplossing
◦
Beheer van helpdesktickets
◦
Probleemoplossing op afstand
◦
Probleemoplossing op afstand
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Rampherstel bij clients
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Software- en operatiebeheer
◦
Voortdurend clientbeheer
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Implementatie van HP-systeemsoftware
◦
Zelfherstel van toepassingen (de mogelijkheid om bepaalde toepassingsproblemen te
detecteren en te herstellen)
Altiris Solutions-software biedt gebruiksvriendelijke softwaredistributiemogelijkheden. HP Client
Manager for Altiris maakt communicatie mogelijk met de Altiris Solutions-software, waarmee de
implementatie van nieuwe hardware of de persoonsmigratie naar een nieuw besturingssysteem kan
worden afgehandeld met behulp van eenvoudig te volgen wizards. HP Client Manager for Altiris kan
worden gedownload via de website van HP.
Wanneer Altiris Solutions-software samen met HP System Software Manager of HP Client Manager for
Altiris wordt gebruikt, kunnen beheerders vanaf een centrale console ook het systeem-BIOS en de
stuurprogrammasoftware bijwerken.
132 Hoofdstuk 13 Beheer
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