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Restore and recovery
Restoring to a previous system restore point
Sometimes installing a software program causes your computer or Windows to behave unpredictably. Usually
uninstalling the software xes the problems. If uninstalling does not x the problems, you can restore the
computer to a previous system restore point (created at an earlier date and time).
To restore to a previous system restore point, when the computer was running correctly:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Click System Restore, and follow the on-screen instructions.
Restoring specic les
If les are accidentally deleted from the hard disk and they can no longer be restored from the Recycle Bin, or
if les become corrupt, restoring specic les is useful. Restoring specic les is also useful if you ever
choose to recover the original system using HP Recovery Manager. You can only restore specic les that you
have backed up before.
Restoring specic les using Windows Backup and Restore
Windows allows you to restore les that were backed up using Windows Backup and Restore:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to restore your backup.
NOTE: Windows includes the User Account Control feature to improve the security of the computer. You may
be prompted for your permission or password for tasks such as installing software, running utilities, or
changing Windows settings. See Help and Support for more information.
Recovering the original system using HP Recovery Manager
HP Recovery Manager software allows you to repair or recover the computer to its original factory state.
What you need to know
HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturer's website or
reinstall the software from the disc provided by the manufacturer.
A system recovery should be used as a nal attempt to correct computer issues. If you have not already
tried restore points (see Restoring to a previous system restore point on page 63) and partial restores
(see Restoring specic les on page 63), try them before using HP Recovery Manager to recover your
system.
A system recovery must be performed if the computer hard drive fails or if all attempts to correct any
functional computer issues fail.
Restore and recovery 63
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