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Troubleshooting
Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see Assistance”), make
sure that the problem cannot be not solved easily using the following list.
Problem:
The machine does not switch on.
The wash cycle does not start.
The machine does not fill with water or
the indicator light for the first wash
cycle stage flashes rapidly.
The machine continuously fills with wa-
ter and continually drains away
or Water left in the drum
or Stuck on wash.
The machine does not drain or spin.
The machine does not heat or poor
wash results.
The programme takes too long.
The machine vibrates a lot during the
spin cycle.
Possible causes / Solutions:
Theapplianceisnotpluggedintothesocketfully,ornotenoughtomakecontact.
• Thereisnopowertothesocket,orthefusehasblowninthemainsplug.
• Thedoorisnotclosedproperly.
• TheON/OFFbuttonhasnotbeenpressed.
• TheSTART/PAUSEbuttonhasnotbeenpressed.
• Thewatertaphasnotbeenturnedontoallowwatertoflowintothemachine.
• Adelayedstarthasbeenset.
• Thewaterinlethoseiskinked.
• Thewaterinlethoseisnotconnectedtothewatersupply.
• Thewaterpressureistoolow.
• Thewatertaphasnotbeenturnedontoallowwatertoflowintothemachine.
• Thereisnowatersupplytothehouse.
• Theinletvalvefilterisblocked.
• TheSTART/PAUSEbuttonhasnotbeenpressed.
• Thetopofthedrainhoseistoolow-Itmustbefittedataheightbetween
65 and 100 cm from the floor (see “Installation”).
• Thedrainhoseisconnectedincorrectlytothesinktrapallowingwaterto
run into the machine, the drain hose must be positioned higher than the
bottom of the sink to prevent water flowing down the drain hose.
• Theendofthedrainhosehasbeenpushedtoofardownthestandpipe,the
‘U’ bracket should be fitted 100 mm from the end of the drain hose.
• ThePumpfilterisblocked.
• Thedrainhoseiskinked(see“Installation”).
• NewInstallation-Theblankingcaporspigothasnotbeenremovedifcon-
nected under a sink.
• Thedrainhoseorsinktrapisblocked.
• Thewashcycledoesnotincludedraining,somewashcyclesrequirethedrain
phase to be started manually.
• TheREDUCEDCREASESfunctionbuttonhasbeenactivated.Tocompletethe
wash cycle, press the START/PAUSE button.
• The‘SpinSpeed’selectorknobisinthe
position.
• The‘Temperature’selectorknobisinthe
position.
• Programmetimeswillvaryduetowaterpressure,theincomingwater
temperature and if the wash load goes out of balance. This will increase the
programme times accordingly (see ‘ The machine wont spin properly’ below).
• Thefeethavenotbeenadjusted,enablingthemachinetorock.
• NewInstallation-EithertheTransitBoltsincludingtheplasticspacers,
or the Polystyrene Packaging have not been removed when installing the
machine.
• Themachineistrappedbetweencabinetsand/orwalls.
• Theloadisinaslightoutofbalanceconditionandmachineisspinning,but
at a lower speed.
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