Manual Hotpoint-Ariston WMAQC 741 (page 13 of 16) (English)

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Troubleshooting

Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure

that the problem cannot be solved easily using the following list.

Problem:

The machine does not switch on.

The wash cycle does not start.

The machine does not fill with wa-

ter or the indicator light for the first

wash cycle stage flashes rapidly.

The machine continuously fills with

water and continually drains away

or Water left in the drum

or Stuck on wash.

The machine does not drain or

spin.

The machine does not heat or poor

wash results.

The programme takes too long.

The machine vibrates a lot during

the spin cycle.

Possible causes / Solutions:

• The appliance is not plugged into the socket fully, or not enough to make contact.

• There is no power to the socket, or the fuse has blown in the mains plug.

• The door is not closed properly.

• The ON/OFF button has not been pressed.

• The START/PAUSE button has not been pressed.

• The water tap has not been turned on to allow water to flow into the machine.

• The water inlet hose is kinked.

• The water inlet hose is not connected to the water supply.

• The water pressure is too low.

• The water tap has not been turned on to allow water to flow into the machine.

• There is no water supply to the house.

• The inlet valve filter is blocked.

• The START/PAUSE button has not been pressed.

• The top of the drain hose is too low - It must be fitted at a height between 65

and 100 cm from the floor (see “Installation”).

• The drain hose is connected incorrectly to the sink trap allowing water to run

into the machine, the drain hose must be positioned higher than the bottom of

the sink to prevent water flowing down the drain hose.

• The end of the drain hose has been pushed too far down the standpipe, the

‘U’ bracket should be fitted 100 mm from the end of the drain hose.

• The Pump filter is blocked.

• The drain hose is kinked (see “Installation”).

• New Installation - The blanking cap or spigot has not been removed if con-

nected under a sink.

• The drain hose or sink trap is blocked.

• The wash cycle does not include draining, some wash cycles require the drain

phase to be started manually.

• The EASY IRON function button has been activated. To complete the wash

cycle, press the START/PAUSE button.

• The ‘Temperature’ selector knob is in the ( ) position.

• Programme times will vary due to water pressure, the incoming water tempe-

rature and if the wash load goes out of balance. This will increase the pro-

gramme times accordingly (see ‘ The machine wont spin properly’ below).

• The feet have not been adjusted, enabling the machine to rock.

• New Installation - Either the Transit Bolts including the plastic spacers, or the

Polystyrene Packaging have not been removed when installing the machine.

• The machine is trapped between cabinets and/or walls.

• The load is in a slight out of balance condition and machine is spinning, but at

a lower speed.

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Hotpoint-Ariston WMAQC 741 Manual

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