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merchandise until it arrives and is accepted at our facility. An Online Repair Request is available at www.
horizonhobby.com http://www.horizonhobby.com under the Repairs tab. If you do not have internet access,
please contact Horizon Product Support to obtain a RMA number along with instructions for submitting
your product for repair. When calling Horizon, you will be asked to provide your complete name, street
address, email address and phone number where you can be reached during business hours. When
sending product into Horizon, please include your RMA number, a list of the included items, and a brief
summary of the problem. A copy of your original sales receipt must be included for warranty consideration.
Be sure your name, address, and RMA number are clearly written on the outside of the shipping carton.
Notice: Do not ship batteries to Horizon. If you have any issue with a battery, please
contact the appropriate Horizon Product Support office.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying the proof-of-
purchase date. Provided warranty conditions have been met, your Product will be repaired or replaced free of
charge. Repair or replacement decisions are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be completed and payment
will be required without notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting the item for repair you are agreeing to
paymentoftherepairwithoutnotication.Repairestimatesareavailableuponrequest.Youmustinclude
this request with your repair. Non-warranty repair estimates will be billed a minimum of ½ hour of labor. In
addition you will be billed for return freight. Horizon accepts money orders and cashiers checks, as well as
Visa,MasterCard,AmericanExpress,andDiscovercards.BysubmittinganyitemtoHorizonforinspection
orrepair,youareagreeingtoHorizon’sTermsandConditionsfoundonourwebsiteundertheRepairstab.
FCC Information
Thisdevicecomplieswithpart15oftheFCCrules.Operationissubjecttothefollowingtwo
conditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptany
interference received, including interference that may cause undesired operation.
Caution: Changesormodicationsnotexpresslyapprovedbythepartyresponsiblefor
compliance could void the user’s authority to operate the equipment.
This product contains a radio transmitter with wireless technology which has been tested and found
tobecompliantwiththeapplicableregulationsgoverningaradiotransmitterinthe2.400GHzto
2.4835GHzfrequencyrange.
Country of Purchase Horizon Hobby Address Phone Number/ Email
United States Horizon Service Center
(Electronics and engines)
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
877-504-0233
Horizon Product Support
(All other products)
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
877-504-0233
productsupport@horizonhobby.com
United Kingdom Horizon Hobby LimitedUnits 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
Germany Horizon Technischer
Service
Hamburger Str. 10
25335 Elmshorn
Germany
+49 4121 46199 66
service@horizonhobby.de
France Horizon Hobby SAS 14 Rue Gustave Eiffel
Zone d’Activité du Réveil Matin
91230 Montgeron
+33 (0) 1 60 47 44 70
Online Repair Request visit:
www.horizonhobby.com/repairs
infofrance@horizonhobby.com
11


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