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BASIC TROUBLESHOOTING
PROBLEM: The console does not light up.
SOLUTION: Verify the following:
The outlet the machine is plugged into is functional. Double
check that the breaker has not tripped.
The correct power cord is being used. Only use the power
cord included or provided by Customer Tech Support.
The power cord is not pinched or damaged and is properly
plugged into the outlet AND the machine.
The power switch is turned to the ON position (may not apply
to all models).
Turn off the machine and unplug power cord. Remove the
console and check that all connections to the console are
secure and not damaged or pinched.
If your console uses batteries, they may need to be replaced.
PROBLEM: The console lights up but the Time/RPM’s do not
count.
SOLUTION: Verify the following:
Turn off machine and unplug power cord. Remove the console
and check that all connections to the console are secure and
not damaged or pinched.
If doing the above does not fix the problem, the speed sensor
and/or magnet may have become dislodged or damaged.
PROBLEM: The resistance levels seem to be
incorrect, seeming too hard or too easy.
SOLUTION: Verify the following:
The correct power cord is being used. Only
use the power cord provided or authorized by
Customer Tech Support.
Reset the console and allow the resistance to
reset to the default position. Restart and retry
the resistance levels.
PROBLEM: The roller wheels appear to be leaving
particles on the guide rails.
SOLUTION: This is considered normal wear of the
elliptical wheels. To remove, simply wipe off the roller
wheels and guide rails with a damp cloth.
PROBLEM: The elliptical makes a squeaking or
chirping noise.
SOLUTION: Verify the following:
The elliptical is on a level surface.
Loosen all bolts attached during the assembly
process, grease the threads, and tighten again.
Apply a lithium-based grease to the top surface
of the guiderails.
15


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Others manual(s) of Horizon Fitness Elite E5000

Horizon Fitness Elite E5000 User Manual - English - 17 pages

Horizon Fitness Elite E5000 Installation Guide - German - 28 pages

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Horizon Fitness Elite E5000 User Manual - French - 32 pages


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