Plug not in socket.
Not switched on.
Power failure.
Fuse blown.
Door open.
See cause 1.
Tap turned off.
Programme selector not correctly positioned.
Fill hoses are kinked
Kink in discharge hose.
Foreign bodies in filter
House drain is blocked
Leaking gasket between tap and water inlet
hose.
House drain is blocked
Soap drawer blocked with soap residues
Water has not yet drained away.
"No spin" selected (certain models only).
Washing machine not completely level.
Transit brackets not removed yet.
Load not distributed evenly.
Two minutes have not elapsed since the
programme finished.
–
No water fill.
No pump out.
Machine overfilled with water.
–
1. Does not work on any
programme
2. Does not fill with water
3. Water does not drain away
4. Water on floor around the
washing machine
5. Does not spin
6. Machine vibrates a lot
during spin
7. Door will not open
8. Display reads error
0, 1, 5, 7, 8
9. Display reads error 2
10. Display reads error 3
11. Display reads
error 4
12.
Display reads
error 9
Plug it in.
Switch on.
Check.
Check.
Close door.
Check.
Turn on tap.
Position programme selector correctly.
Straighten fill hoses
Straighten discharge hose.
Examine filter (see pages 23-24)
Clean drain
Replace gasket and tighten hose and tap
well.
Clean drain
Clean soap drawer
Wait a few minutes for machine to empty.
Reset button or turn "no spin" knob.
Adjust the special adjustable feet.
Remove transit brackets.
Rearrange the laundry evenly.
Wait two minutes.
Call service.
Check water supplies are on.
Check drain is clear.
Check drain hose is not kinked.
Turn off water supply to machine.
Call service.
Cancel the programme by returning the
selector to the OFF position.
Select again the programme and press
the START/PAUSE button to switch the
machine on.
Investigating malfunctions
What might be the cause of…
Defects you can remedy yourself
MALFUNCTION CAUSE REMEDY
The machine makes a
different noise when
spinning! This is because it
has a brush motor for better
performance.
Only a small level of water can be
seen in the drum! This is because
new machines do not use much
water, yet achieve the same standard
of washing and rinsing.
25
Cleaning the door glass
Regularly clean the door glass with a damp cloth. A build
up of soiling and
residues from the water may result in water leaking from
the door.
Do not use abrasive cleaners as they can scratch the
surface.
Transporting the appliance or long
periods when appliance is not in
use
If the appliance is being transported or is out of use for
long periods in unheated places, all remaining water
must be completely removed from the hoses.
Ensure mains power is off, then unclip the hose and
point it downwards into a basin until all the water has
emptied out.
When finished, repeat the operation in the reverse order.
24
Attention: if the filter needs cleaning while there is
washing still in the drum, follow the instructions on the
following page to empty the water. This will prevent
excessive loss of water via the filter.
