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Hoover TwinTank Steam Mop Manual

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USE TROUBLESHOOTING GUIDE AS A FIRST STEP TO RESOLVE ANY PROBLEMS YOU MAY BE
EXPERIENCING.
If steam cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped
into water, call Customer Service at 1-800-944-9200 for further instruction before continuing use.
n Unplug the power cord.
n Place steam cleaner in Cooling Tray and allow to cool.
n Empty the residual water from the water tank and clean the external surface with a dry cloth. Allow
to dry.
n Re-install water tank, replace in Cooling Tray to prevent damage to floor and store in upright position.
n You may leave solution in solution tank for short period of time, but if you are going to leave solution in tank
for more than 2 weeks, it is recommended to empty the solution tank.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Steam Mop
won’t run
1. Steam cleaner may not be plugged
into the electrical outlet correctly.
1. Ensure the plug is pushed in securely.
2. The electrical outlet may not be
working properly, check the fuse or
breaker, or consult an electrician.
2. Check fuse or breaker in home. Replace
fuse/reset breaker in home.
3. The power cord may be damaged. 3. If cord is damaged have it replaced by
an authorized service representative.
Steam mop
not producing
steam
1.Water tank may be empty. 1. Please refer to the “Filling Water Tank”
section - page 6.
2. The water tank may not be attached
correctly.
2. Please refer to the “Filling Water Tank”
section - page 6, and ensure tank is fully
seated.
3. Water Filter may be clogged and
needs to be replaced.
3. Check Water Filter and clean or replace.
4. Thermal protector may turn off pump
if trying to operate steam cleaner
before steam indicator is illuminated.
4. Unplug steam cleaner and allow to cool
down
5. Steam path may be blocked. 5. Please refer to the “Clearing Blockages”
section - page 12.
Microfiber pad
doesn’t pick
up dirt
1. The cleaning pad may already be
saturated with dirt and needs washing.
1. Wash or replace with clean pad. Please
refer to the “Microfiber Pad” section.
WARNING
! !
To reduce risk of personal injury - Unplug Steam Mop before servicing and allow to cool.
4. STORAGE
5. TROUBLESHOOTING
… 11 …


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