594426
22
Zoom out
Zoom in
Previous page
1/26
Next page
11
5. TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t
run
1. Power cord not firmly plugged
into outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped breaker. 2. Check fuse or breaker in home. Replace
fuse/reset breaker in home.
3. Needs service. 3. Take to service center. To find nearest
location, visit our website at www.hoover.com
or call 1-800-944-9200.
Cleaner won’t
pick-up or low
suction
1. Dirty Water Tank is not installed
correctly.
1. Review Placing Dirty Water Tank in base of
cleaner - Pg. 10.
2. Dirty Water Tank is full. 2. Empty Dirty Water Tank - Pg. 8.
3. Dirty water tank is clogged. 3. Clean Dirty Water Tank - Pg. 9.
4. Air path is clogged. 4. Unclog air path.
Water escap-
ing from
Cleaner
1. Dirty Water Tank is full. 1. Emptying Dirty Water Tank - Pg. 8.
2. Dirty Water tank is not installed
correctly.
2. Review Placing Dirty Water Tank in base of
cleaner - Pg. 7.
3. Clean Water Solution Tank not
installed properly.
3. Review Clean Water Solution Tank
Installation - Pg. 7.
Cleaner won’t
dispense
1. Clean water solution tank is
empty.
1. Fill cleaner solution tank.
2. Clean Water Solution Tank not
installed properly.
2. Review Clean Water Solution Tank
Installation - Pg. 7.
3. Needs service. 3. Take to service center. To find nearest
location, visit our website at www.hoover.com
or call 1-800-944-9200.
Motor noise
becomes
high-pitched
1. Dirty Water Tank is full. 1. Empty Dirty Water Tank - Pg. 8.
2. Dirty water tank is clogged. 2. Clean Dirty Water Tank - Pg. 9.
3. Air path is clogged. 3. Unclog air path.
4. The float in the Dirty Water Tank
has been activated.
4. Review Emptying & Cleaning the Dirty Water
Tank - Pg. 8.
Brushrolls are
not spinning
1. Belt needs to be changed. 1. Refer to how to change belt - Pg. 10.
2. Something is jammed in the
brushroll.
2. Remove jammed item from cleaner with unit
turned off and unplugged.
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
WARNING
! !
To reduce risk of personal injury - unplug cleaner before servicing.
To obtain approved Hoover
®
service and genuine Hoover
®
parts, locate the nearest Authorized Hoover
®
Warranty Service Dealer (Depot) by:
•CheckingtheYellowPagesunder“VacuumCleaners”or“Household”.
•Visitourwebsiteathoover.com(U.S.Customers)orhoover.ca(Canadiancustomers).
Follow the service center link to find the service outlet nearest you.
•Foranautomatedreferralofauthorizedserviceoutletlocationscall1-800-944-9200.
Do not send your vacuum to Hoover
®
, Inc., Company in Glenwillow for service. This will only result in delay.
If you need further assistance:
To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST.
Always identify your vacuum by the complete model number when requesting information or ordering parts.
(The model number appears on the bottom of the vacuum.)
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
6. SERVICE
22


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Hoover Dual Power Carpet Cleaner at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Hoover Dual Power Carpet Cleaner in the language / languages: English, French as an attachment in your email.

The manual is 1,68 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info