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Preguntas frecuentes
:P ¿Dónde puede encontrar mis códigos MAC ID y MAC CRC?
:R Los números MAC ID y MAC CRC se incluyen en una tarjeta empacada con el termostato o en
la parte posterior del termostato (visible cuando se retira de la placa de pared). Cada termostato
tiene un MAC ID y un MAC CRC únicos.
:P No puedo registrar mi termostato en el sitio web Total Connect Comfort.
:R Verifique que el termostato esté inscrito correctamente en su red doméstica WiFi. El Centro de
mensajes mostrará Wi-Fi Setup o Register at Total Connect. También puede ver el icono de potencia
de la señal de la red WiFi. Verifique que el enrutador WiFi tenga una buena conexión a Internet.
En su computadora, verifique que pueda abrir el sitio mytotalconnectcomfort.com
Si no puede abrir el sitio, apague el módem de Internet durante algunos segundos y vuelva a
encenderlo.
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