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Foire aux questions
:Q Mon thermostat fonctionnera-t-il toujours si je perds ma connexion Wi-Fi?
:R Oui, le thermostat actionnera votre système de chauffage et/ou de refroidissement
avec ou sans Wi-Fi.
:Q Comment puis-je trouver le mot de passe de mon routeur?
:R Contactez le fabriquant du routeur ou vérifiez la documentation du routeur.
:Q Pourquoi ne vois-je pas ma page de configuration Wi-Fi?
:R Vous êtes probablement uniquement connecté à votre routeur, et non pas à votre
thermostat. Essayez de vous reconnecter au thermostat.
:Q Pourquoi mon thermostat ne se connecte-t-il pas à mon routeur Wi-Fi même si
celui-ci est très proche du thermostat?
:R Vérifiez que le mot de passe saisi pour le routeur Wi-Fi est correct.
:Q Il est impossible d’enregistrer mon thermostat sur le site Total Connect
Comfort.
:R Vérifiez que le thermostat est correctement enregistré dans le réseau Wi-Fi
résidentiel. Dans Menu > Configuration Wi-Fi, vérifiez l’icône de puissance du signal
Wi-Fi. Vérifiez que le routeur Wi-Fi dispose d’une bonne connexion à Internet. Sur
149


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