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69-2715EF—01 60
: Q Où puis-je trouver mes codes MAC ID et MAC CRC?
: R Les codes MAC ID et MAC CRC seront affichés dans la fenêtre de messages du thermostat.
Les numéros figurent également sur une carte jointe au thermostat ou sur l’arrière du thermostat
(visibles lorsque celui-ci est retiré de la plaque murale). Chaque thermostat est doté de codes
MAC ID et MAC CRC uniques.
: Q Il est impossible d’enregistrer mon thermostat sur le site Total Connect Comfort.
: R Vérifiez si le thermostat est correctement inscrit dans le réseau Wi-Fi domestique. La fenêtre de
messages affichera « CONNECTION SUCCESSFUL » (connexion réussie) ou « REGISTER
AT TOTAL CONNECT » (enregistrer sur Total Connect). Vous devriez également voir l’icône de
force de signal Wi-Fi. Vérifiez si le routeur Wi-Fi dispose d’une bonne connexion internet. Sur
votre ordinateur, vérifiez si vous pouvez ouvrir la page mytotalconnectcomfort.com Si vous ne
pouvez pas l’ouvrir, coupez votre modem internet pendant quelques secondes, puis rallumez-le.
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