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CONSUMER RELATIONS
Mail questions or comments to:
Kaz USA, Inc.
Consumer Relations Dept.
250 Turnpike Road
Southborough, MA 01772
Call us toll-free at: 1-800-477-0457
E-mail: consumerrelations@kaz.com
Or visit our website at: www.kaz.com
Please be sure to specify a model number.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST OR SEE
YOUR WARRANTY. DO NOT RETURN THE UNIT TO THE ORIGINAL PLACE OF PURCHASE. DO NOT
ATTEMPT TO OPEN THE MOTOR HOUSING YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND
CAUSE DAMAGE TO THE AIR PURIFIER OR PERSONAL INJURY.
My Air Purifier is starting to make noise and the air output is less. What’s wrong?
The filters may be dirty. High amounts of contaminates can block the pores in the filter and stop the air
from moving through it. Replace the Filters.
How long should I run my Air Purifier?
In general, the unit will be most effective when doors and windows are closed and should be run when
you are at home.
Can I wash any of the filters in my Air Purifier?
No.Washingeitherfilterwillruinit.
FREQUENTLY ASKED QUESTIONS
ACCESSORIES AND REPLACEMENT FILTERS
You may be able to purchase Honeywell replacement filters at the store where you purchased your
air purifier or they can be ordered directly from Kaz USA, Inc. at www.HoneywellCleanAir.ca/filters
or call 1-800-477-0457.
•True-HEPAfilter
model HRF-H1C (single pack) or HRF-H2C (2 pack)
•HouseholdGas&OdourReducingPre-filter
modelHRF-B1C(singlepack)orHRF-B2C(2pack)
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