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6 Maintenance or After Sales
Clean the outside case by occasionally wiping with a clean damp cloth. Do not use any
cleaning agents, bleaches, detergents or polishes, including those in aerosol cans. Avoid
spraying air fresheners, hair spray, paint or other aerosols near the CO alarm. Do not place
air fresheners near the unit.
Use the narrow nozzle of a vacuum cleaner to remove fluff and other contamination from the
cover slots and gas entry holes.
Caution: Do not paint the CO alarm.
Remove the CO alarm when decorating. Do not allow the alarm to be sprayed with water or
contaminated with dust.
WARNING: Do not open the CO alarm or tamper with its parts. There are no user
serviceable parts inside and this can damage the alarm.
6.1 Test button
It is recommended that you test your CO alarm once a week to make sure the alarm is
working.
Press and hold the test button until the alarm sounds (it may take up to 5 seconds) and the
green light flashes (once per second). The audible alarm will sound at a diminished sound
output level initially and then quickly reach maximum sound output level. The alarm will stop
sounding shortly after the button is released.
Test button activation will not send any message to the evohome security hub.
Note: pressing this test button will not send a radio frame to response personnel.
6.2 Low battery indicator
If the alarm beeps and the green and amber lights flash simultaneously every 50 seconds,
then the battery is depleted and must be replaced.
Note: this defect is reported to response personnel via a radio frame.
6.3 Sensor fault indicator
If the amber light flashes twice and the alarm’s horn beeps simultaneously every 50 seconds
the self-checking circuitry may have detected a fault. The alarm must be replaced.
Note: this defect is not reported to response personnel via a radio frame.
6.4 End-of-life Indicator
When the unit has completed 6 years of operation the amber light will flash three times every
50 seconds and beeps simultaneously. This indicates that the alarm has reached its end-of-
life and must be replaced.
Note: this defect is reported to response personnel via a radio frame.
6.5 Technical Specifications
CO Sensitivity: Meets BS EN 50291:2001
Electromagnetic compatibility: Complies with BS EN 50270
Alarm lifetime: 6 Years expected
Battery: Sealed Lithium (non replaceable, powered for life)
Operating Temperature: -10°C to 40°C
Humidity Range: 15% to 95% R.H. (non-condensing)
Audible alarm: 85dB(A) at 3m minimum
Dimensions: 120mm x 105mm x 40mm
Weight: 178g
Radio frequency: 868 MHz
Removal from mounting: Power cut off
6.6 Troubleshooting
Alarm does not work when pushing the test button:
1. Wait 15 seconds after connecting the power before button testing.
2. Hold button down firmly for at least 5 seconds.
3. Check the alarm is secured correctly on the mounting plate.
4. If there is no response replace the alarm.
Alarm sounds for no apparent reason:
Follow the detailed instructions in paragraph 2.7 entitled “What to do when the alarm sounds”.
If there are still problems:
1. Ensure there are no fuel burning appliances in the vicinity which could be leaking CO
gas (e.g. even from next door).
2. Ensure there are no fumes in the area (e.g. paint, thinners, hair spray, chemical
cleaners aerosol sprays etc).
3. Ensure there is no outdoor source of CO in the vicinity (e.g. a car with engine running,
heavy traffic, heavy air pollution, barbecue fumes etc).
4. Ensure there is no source of hydrogen such as batteries being charged (e.g. on boats
or in Uninterruptable Power Supplies (UPS)).
5. Ensure there is not excessive smoke or fumes from devices such as Egyptian shisha,
hookah or hubbly bubbly pipes, especially those that use coal or charcoal to heat the
tobacco.
6. Press and hold the test button for 5 seconds to silence the alarm (muted), only when the
alarm is located at low or medium range heights; not applicable for high-level alarms.
If the unit continues to sound it is possibly defective and should be replaced.
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