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14 | English
Problem Possible Cause Corrective Action
Mower fails to
operate
On/Off switch not turned on Remove mower out of docking station, turn On/Off switch
on and place mower back into docking station (ensure
docking station is on – LED lights up green).
Possible clogging Always turn On/Off switch off first, then check
underneath the mower and clear out as necessary
(always wear protective gloves).
Battery not fully charged Place mower in the docking station to allow to charge.
Docking station must be powered on.
Grass too long Mow lawn with conventional lawnmower to its lowest
height-of-cut setting before using the mower.
Battery too hot/cold The mower operates when the battery internal battery
temperature is between 5 °C – 45 °C. Allow mower to
cool down/warm up. If the error occurs frequently, the
docking station should be positioned in the shade.
Mower standing on
lawn with the display
switched off
Problems whilst running Press confirm button for screen to light up, or place
mower in docking station.
Mower does not
charge
Battery too hot/cold The mower operates when the battery internal
temperature is between 5 °C – 45 °C. Allow mower to
cool down/warm up. If the error occurs frequently, the
docking station should be positioned in the shade.
Docking station not switched on Switch on power supply to docking station. If docking
station does not start, contact your Honda authorised
dealer.
Charging pins corroded Clean the charging pins.
Mower out of
perimeter wire
Perimeter wire on a slope Leave 30 cm between the perimeter wire and the slope
should be 15°/27%.
Obstacle near perimeter wire Remove obstacle.
Parts of the lawn
area left uncut
Mower requires more cuts to
finish garden
Allow mower to run for 3 full cuts to cover whole lawn
area.
Time slot not long enough for
garden size
Increase mowing time slot or use Easy Timer Calendar
Function.
Distance between perimeter
wires too small
Increase distance between the perimeter wires to a
minimum of 75 cm.
Rough mowing conditions Select "uneven ground/low sensitivity" option from menu
item "lawn condition/bump sensor".
Flatten garden/remove/bumps/mark out unsuitable areas
with the perimeter wire – Please follow the instructions
in the Installation Guide.
Grass too long Select "uneven ground/low sensitivity" option from menu
item "lawn condition/bump sensor".
Slopes in garden too steep Ensure mower only operates on slopes of 15 degrees or
less and full garden is not on a slope.
15


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