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Honda Honda Engines GXV270 Gasoline Manual

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13.
WARRANTY
SERVICE
Owner
Satisfaction
Your satisfaction and goodwill are important to your dealer and to us. All
Honda warranty details are explained
in
the Distributor‘s Limited Warranty.
Warranty service is available at
any
dealership displaying the Honda Power
Equipment Engines sign.
To
locate dealers
in
your area,
look
in
the yellow
pages of your telephone directory under Gasoline Engines, Garden
&
Lawn
Equipment
&
Supplies, Lawn Mowers, etc.
I
Normally, any problem concerning the engine
will
be handled by the
dealer’s service department.
If
you have a warranty problem that has not
been handled to your satisfaction, we suggest you take the following
action:
Discuss your problem
with
a member of dealership management. Often
complaints can be quickly resolved at
that
level. If the problem has
already been reviewed
with
the Service Manager, contact the owner of
the dealership or the General Manager.
If
your problem still has not been resolved to your satisfaction, contact
the Power Equipment Customer Relations Department of American
Honda Motor Co., Inc.
American Honda Motor Co., Inc.
Power Equipment Customer Relations Department
P.O.
Box
50
Gardena, California
90247-0805
Telephone:
(21
3)
604-2400
We still need the following information
in
order to assist you:
-
Your name, address, and telephone number
-
Engine model and serial number
-
Date
of
purchase
-
Dealer name and address
-
Product or equipment
in
which the engine is installed.
-
Nature
of
the problem
After reviewing all the facts involved, you
will
be advised
of
what action
can be taken. Please bear
in
mind
that your problem
will
likely be resolved
at the dealership, using the dealer’s facilities, equipment, and personnel, so
it
is very important that
your
initial
contact be
with
the dealer.
Your purchase of a Honda engine is greatly appreciated
by
both your dealer
and American Honda Motor Co.,
Inc.
We want
to
assist you
in
every way
possible to assure your complete satisfaction
with
your purchase.
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