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16 ESPAÑOL
INFORMACIÓN DEL CONSUMIDOR
INFORMACIÓN PARA ENCONTRAR DISTRIBUIDORES/
CONCESIONARIOS
Visite nuestro sitio en la Web: http://www.honda-engines-eu.com
INFORMACIÓN DE SERVICIO PARA CLIENTES
El personal de los concesionarios de servicio son profesionales
entrenados. Ellos podrán contestar a cualquier pregunta que usted les
haga. Si se encuentra con un problema que su concesionario no puede
resolver para dejarle satisfecho, comuníqueselo al jefe del
concesionario. El jefe de servicio, el director general, o el propietario
podrán ayudarle.
Casi todos los problemas se resuelven de este modo.
Si no queda satisfecho con la decisión tomada por los jefes del
concesionario, póngase en contacto con la Oficina de Honda como se
muestra.
<Oficina de Honda>
Cuando escriba o llame, tenga la amabilidad de incluir la información
siguiente:
Nombre del fabricante y número de modelo del equipo al que se ha
montado el motor
Modelo, número de serie, y tipo del motor (vea la página 13)
Nombre del concesionario que le vendió el motor
Nombre, dirección, y persona de contacto del concesionario que
realiza el servicio de su motor
Fecha de adquisición
Su nombre, dirección y número de teléfono
Una descripción detallada del problema
Honda Europe NV.
European Engine Center
http://www.honda-engines-eu.com
Póngase en contacto con el distribuidor Honda de su zona para que le
ayude.
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64


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