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16 FRANÇAIS
INFORMATION DU CONSOMMATEUR
INFORMATIONS SUR LE LOCALISATEUR DE DISTRIBUTEURS/
CONCESSIONNAIRES
Rendez-vous sur notre site Web : http://www.honda-engines-eu.com
INFORMATIONS D'ENTRETIEN POUR LE CLIENT
Le personnel des concessionnaires compte des professionnels qualifiés.
Il devrait pouvoir répondre à toutes vos questions. Si le concessionnaire
ne résout pas votre problème de manière satisfaisante, adressez-vous à
la direction de la concession. Le responsable du service après-vente, le
directeur général ou le propriétaire pourra vous aider.
Presque tous les problèmes se résolvent de cette manière.
Si vous n'êtes pas satisfait de la décision prise par la direction de la
concession, adressez-vous au bureau Honda indiqué.
<Bureau Honda>
Lorsque vous écrivez ou appelez, veuillez fournir les informations
suivantes :
Nom du fabricant et numéro de modèle de l'équipement sur lequel
est monté le moteur
Modèle, numéro de série et type du moteur (voir page 13)
Nom du concessionnaire vous ayant vendu le moteur
Nom, adresse et personne à contacter du concessionnaire assurant le
service après-vente de votre moteur
Date d'achat
Vos nom, adresse et numéro de téléphone
Description détaillée du problème
Honda Europe NV.
European Engine Center
http://www.honda-engines-eu.com
S'adresser au distributeur Honda local pour toute assistance.
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32


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