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Renseignements
Renseignements sur le service à la clientèle
Les employés du concessionnaire Honda sont des professionnels formés avec soin.
Ils devraient pouvoir répondre à toutes les questions du client. Si un problème ne peut être
résolu avec satisfaction, s’adresser au directeur du service technique ou au directeur général de
la concession. En cas d’insatisfaction face à la décision prise par la direction de la concession,
communiquer avec le service à la clientèle de Honda.
Propriétaires américains :
American Honda Motor Co., Inc.
Service à la clientèle automobile de Honda
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746, É.-U.
Tél. : 1-800-999-1009
Propriétaires canadiens :
Honda Canada Inc.
Relations avec la clientèle
180, boulevard Honda
Markham (Ontario)
L6C 0H9
Tél. : 1-888-9-HONDA-9
Téléc. : 1-877-939-0909
Courriel : Honda_cr@ch.honda.com
À Puerto Rico et aux Îles Vierges
américaines :
Bella International
P.O. Box 190816
San Juan, 00919-0816, PR
Tél. : 787-620-7546
1Renseignements sur le service à la clientèle
Lors d’un appel téléphonique et dans toute correspondance,
fournir les informations suivantes :
Numéro d’identification du véhicule
2
Numéro d’identification du véhicule
(NIV)
P. 574
Date de l’achat
Kilométrage du véhicule
Le nom, l’adresse, et le numéro de téléphone du
propriétaire
Description détaillée du problème
Nom du concessionnaire qui a vendu le véhicule
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