The LED Indicator is white but no mist or little
mist is produced
Not enough water inside the tank Refill and reinstall the water tank
Mist level is set too low Adjust to maximum mist
Mineral buildup on the atomize
Feel if any air comes out from the nozzle. If yes,
then clean water scale on the atomizer as
instructed
The base might be overfilled Remove the tank, empty the base and place the
filled tank on the empty base
Tank leakage
Tank may be damaged Check for possible cracks in the tank, replace if
necessary
Tank cap is not tightened securely Tighten the tank cap
O Spring stuck
Ensure the Q spring is properly secured to the
tank bottom allowing water to pass through to the
base.
0 Sealing ring was not installed on tank cap Install the 0 sealing ring on the tank cap, please
contact us if it is missing
Mist height is low, damping surrounding desk or
floor. Condensation forms around humidifier or on
windows and walls
Mist level is set too high for the room size
1. Check if the room is too humid and adjust to
lower mist. 40%-60% works best
2. Open door and windows, or change to a
larger room
Air inlet is blocked
Humidifier should be placed on a hard flat
surface,2 feet above the floor, 12 inches away
from the wall. Point nozzle away from wall or
window
Low indoor temperature leads to liquefaction Raise the room temperature to 25°C / 77°F