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English
Do not attempt to open or repair your Silk’n Glide™ device. Only authorized
Silk’n™ repair centers are permitted to perform repairs.
11. Troubleshooting
11.1. “My Silk’n Glide™ does not start.
Make sure the ADAPTOR is properly connected to the Glide™ device.
Make sure the ADAPTOR is plugged into an electrical outlet on the wall.
11.2. A light pulse is not emitted when I press the PULSE TRIGGER”
Make sure that the READY/SKIN TONE WARNING INDICATOR LIGHT is blinking slowly to ensure you have
good contact with the skin and that the TREATMENT SURFACE is evenly and firmly pressed to the skin. For
your safety, the PULSE TRIGGER will activate a pulse only if the TREATMENT SURFACE is firmly pressed against
the skin.
Check the SKIN TONE WARNING INDICATOR LIGHT. If it blinks rapidly, this is an indication that your skin
tone, measured by the SKIN COLOR SENSOR, is too dark for safe application. Try using the device on a
dierent body part or contact the Silk’n™ support.
If the light is constantly on, together with any number of indicator lights, you have a system error. If this
problem persists, contact your local Glide™ Customer Service Center.
If these problems persist, contact your local Silk’n™ Customer Service Center.
Check if all lights are blinking together in a circle . If so, unplug the device from its power source. The device
has reached its End of Life stage. This device is to be orderly disposed of. Deliver your old equipment to the
nearest electronic waste collection point for safe and ecient disposal.
Opening Silk’n Glide™ may expose you to dangerous electrical components and to pulsed light energy, either
of which may cause serious bodily damage and/or permanent eye injury.
Trying to open Silk’n Glide™ may also damage the device and will void your warranty.
Please contact Silk’n™ Customer Service if you have a broken or damaged device in need or repair.
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