- 10 - HOBOT Technology Inc.
Frequently asked questions (FAQ)
Q1: HOBOT can’t start up and it sounds an alert at the beginning of the self-test.
Ans: It means that there is too much or too little friction. Pease check:
(1) Whether the cleaning cloth is too dirty.
(2) Glass stickers and window film have a friction factor that is too low.
(3) If the window is cleaned many times, the glass surface will become very
slippery.
(4) The glass surface will become slippery if cleaned several times in a low
humidity environment such as in air-conditioned room.
(5) When starting up the device (pressing
,
or
or ), keep it 10cm or
more away from the window frame to prevent the device from making an
incorrect assessment.
Q2: The HOBOT slips and cannot detect the upper frame of window in “Auto Up then
Down”( ) mode.
Ans: Press
key and switch to
or
auto mode.
Q3: HOBOT cannot finish cleaning the whole window and stops in the middle area.
Ans: Press
or
auto mode to continue cleaning.
Q4: HOBOT slips and can not climb up to the window frame.
Ans: (1) The friction factor is too low and may be caused by glass stickers or window
film on the glass.
(2) The cleaning cloth might be too wet.
(3) If the window is cleaned many times, the glass surface will become very
slippery.
(4) The glass surface will become slippery if cleaned several times in a low
humidity environment such as in air-conditioned room.
(5) When starting up (press
,
or
or ), keep the device 10cm or more
away from the window frame to prevent it from making an incorrect
assessment.
Q5: HOBOT does not move smoothly, or it moves irregularly.
Ans: (1) Cleaning cloth is too dirty. Please change out the cleaning cloth for a clean
one.
(2) Glass surface has different friction factor areas due to glass stickers, window
