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EN 24
Troubleshooting
If the device does not work properly, check whether you are able to rectify the problem your-
self. If the problem cannot be solved with the steps that are listed, contact the customer service
department.
Do not attempt to repair a electrical device yourself!
Problem Possible
cause Fix
The device
cannot be
switched on.
The mains plug is not inserted
correctly in the plug socket.
Plug the mains plug into the plug socket as
far as it will go.
The plug socket is defective. Try another plug socket.
No mains voltage is present.
Check the fuse of the electrical distributor
(fuse box).
The attachment is not xed cor-
rectly on the motor unit
(1).
Take off the attachment and place it on the
motor unit again until it engages.
The blade is blocked by pieces of
food which are too large or too
hard or the container
(10) of the
chopper is over lled.
Reduce the amount of food or chop the
food into smaller pieces before using the
device. Food which is too hard is unsuitable
for the device.
The device has overheated.
Wait until it has cooled down, then try
again.
Warranty and Limitations of Liability
The following are excluded from the warranty: all defects caused by improper handling, damage
or unauthorised attempts at repair. The same applies to normal wear and tear.
We do not accept any liability for damage or consequential damage resulting from:
Failure to follow the operating instructions
Non-designated use
Improper or unsuitable handling
Repairs which are not carried out properly
Unauthorised modi cations
Use of outside parts or spare parts
Use of unsuitable additional parts or accessories
22


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